Ad Comments and messages on Instagram, Messenger, and TikTok are answered instantly, and the serious conversation moves to DMs and closes there — with nobody jumping between apps.
No comment goes unanswered — even a hundred on a single ad.
Comments move to DMs — and close there instead of hanging under the post.
All in one inbox — alongside WhatsApp and web chat, on the same customer record.
from any account or ad on Instagram, Messenger, or TikTok.
a short, polite reply saying details are coming by DM.
with prices, photos, and full details.
an order, a booking, or a handover — with a customer record opened.
It replies to the comment types you define — prices, availability, hours, shipping — in a short, polite tone that moves the details to DMs. Anything outside that, or a complaint or an angry tone, is escalated to your team instead of answered. The public reply is always brief — the real conversation happens in DMs.
It links their identities — phone number and Instagram handle — into one record whenever a shared identity key appears. So if they ask on Instagram today and on WhatsApp next week, your team sees the full history and never starts from scratch.
Official Meta connections for Instagram and Messenger, and TikTok from the same setup screen. Once, and after that every message and comment lands in the inbox automatically.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
Book a demo and we'll show you, on your real ad and accounts, how a comment turns into an order.
