The agent reads real availability across your branches and staff, books inside WhatsApp, and prevents conflicts — then reminders and follow-up run on their own.
A customer asks on WhatsApp, an employee opens a separate calendar, types, and comes back — and the time is lost in the shuttling.
Slots get double-booked, and others fall through the cracks between branches and staff.
And the biggest loss isn't in booking — it's the people who don't show up and nobody follows up.
The agent reads real availability, offers, and confirms — without the customer leaving WhatsApp.
Branch, doctor, room, machine — each with its own availability and multiple shifts a day.
Per-slot capacity, daily booking caps, and a minimum notice window.
How many, when, on which channel, plus cancellation deadlines and reschedule limits.
Google and Outlook per resource, plus a branded booking page.
Attendance moves the deal stage, and a no-show triggers automatic follow-up.
Most tools stop at "booked". The real problem starts after: the patient forgets, or doesn’t show, and the chair sits empty. Dovera handles what comes after.
Count, timing, channel, and wording — per appointment type. A first consultation isn't a follow-up session.
Instead of losing both the slot and the patient, the agent reaches out, offers alternatives, and rebooks — with no staff involved.
Attendance advances the deal, a no-show starts a follow-up — with nobody opening a screen to update a status.
Duration, buffer, price, branches, staff, and working hours.
Set which types the agent may book, and whether it can cancel or reschedule.
Attendance and no-shows update the CRM on their own.
Appointments connect the conversation to your team calendar and the CRM — every booking lands on the customer record.
Booking, reminders, follow-up, and rescheduling — all inside the conversation, with no one in the middle.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
It books. It reads real availability for the branch, staff member, and resource, and holds the slot the moment the customer confirms. Because the booking lands on the same calendar, double-booking is prevented structurally — it isn’t a "we’ll confirm shortly" message.
Every resource (branch, staff member, room, device) has its own calendar, availability, and shifts, including multiple shifts a day. You choose the assignment strategy: round-robin, fewest bookings, or a specific resource for a given appointment type. The type itself defines which resources are eligible.
Yes, two-way per resource. A booking made in Dovera shows in the staff member’s calendar, and a personal event in their calendar blocks that time here so nobody can book over it.
They do it from the same conversation, within the policy you set: cancellation notice, maximum reschedules, and how no-shows are handled. A cancelled slot returns to availability immediately.
Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.
