Instead of three records for the same person on three channels, Dovera merges them automatically into one trusted identity.
The same person messages you on WhatsApp once, Instagram another time, Telegram a third — and your system never knows it is one person.
Your team replies on each channel as if it were a first meeting, asking the same questions over and over.
Reporting is scattered and the CRM is full of duplicates that skew your analytics.
WhatsApp + Instagram + Telegram + web → a single profile with no duplicates.
Dovera links numbers, emails and social handles automatically with deterministic matching logic.
Every interaction across every channel in one timeline.
Add any data — medical, real estate, retail — on your own schema.
Sync with an ERP or an external booking system — the customer stays unified.
All customer data is encrypted and aligned with GDPR and regional standards.
Every incoming message is matched and linked to the right customer.
Dovera finds the matches (number / email / handle) and merges the records.
CRM, inbox and analytics all see the same unified customer.
Customer identity is the foundation — without it every other module runs half-blind.
The customer is one person — your system should see one person.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.
