How does it ask qualifying questions without boring the customer? +
It asks them inside the conversation, not as a form. When a customer says "we have 7 branches", that answers the size question without ever asking it directly. The agent only asks what is still missing, in a natural tone — and you define which answers each lead type needs.
How is the score calculated? Can I change it? +
You define the signals and their weights: size, timing, budget, authority, channel, and any other field in your CRM. The score updates with every message, and you can change the rules at any time without code.
What happens to a lead that is not qualified? +
It is not routed to a rep. It enters a follow-up sequence whose timing and messages you define, and the agent keeps working it until they are ready — then it gets routed. If they never get there, the record keeps its full history for whenever they come back months later.
When does the deal open in the pipeline? +
As soon as the lead passes the qualification rules you set. The deal opens with its stage and expected value drawn from the conversation, and it moves through your stages as things progress — the weighted forecast updates with it, with no data entry.