Channels

All your channels — in one system.

WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat — officially connected, with one customer identity across every channel and protection against bans.

6 channels live
WhatsApp
Instagram
Messenger
Telegram
TikTok
Web chat
Dovera unified inbox

Every message, any channel — same screen, same customer profile.

  • One customer identity
  • DO Agent replies everywhere
  • Zero-Ban™ active
Email — coming soonVoice — coming soon

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
The problem

Your customer messages you from 6 places — and you see 6 different people

Your channels are scattered across six apps, each with its own team and its own inbox.

The person who messaged you on WhatsApp is the same one who sent a DM — but no system knows that.

Regular WhatsApp numbers can be banned at any time — and that stops your sales.

Capabilities

6 live channels, one inbox, full governance

WhatsApp Business API via Meta

Official connection as a Meta Tech Provider — stable, scalable, and no ban risk from unofficial tools.

Instagram + Messenger DMs

Every DM and comment from Facebook and Instagram lands in the same inbox.

Telegram + TikTok

Your new growth channels, officially connected — Telegram messages and TikTok DMs on one screen.

Website and app widget

A smart chat on your site that captures leads and replies instantly — without a line of code.

Unified customer identity

The person who messaged you on WhatsApp is the same one who sent a DM — Dovera merges them automatically.

Zero-Ban™ protection

Meta-compliant sending practices plus live monitoring, so your numbers and pages stay operational.

See it working

One customer — no matter where they message you

Same person on WhatsApp and Instagram? Dovera merges them into one profile automatically — no searching, no duplicates.

WhatsApp

Hi, I'd like to book a consultation next week.

Instagram

Hey, I asked about pricing before — any offers now?

↓ Dovera matches the identity
N
Nour Hassan
One profile · Two conversations
Stage Interested AI
Service Consultation AI
First channel Instagram
Last activity 4 min ago
1
No duplicate records

Number and handle link into one identity, so your team sees the full history from the first message.

2
The reply picks up where it left off

The agent knows she already asked about pricing, so it doesn't start over.

3
The CRM fills itself

Stage, service, and channel are captured from the conversation automatically.

How it works

3 steps · minutes, not weeks

1

Connect your channels in minutes

Link WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat in a click — all through official integrations.

2

Dovera merges the customer

The same customer across every channel becomes one profile — no duplicates, no lost data.

3

Every message hits the inbox

The AI agent starts replying, the router assigns your team, and the CRM updates automatically.

Part of one system

Connected to the rest of the platform

Channels are the gateway to the journey — they feed the inbox, the AI agents, and the CRM.

6 channels × one inbox × one customer identity — that is what a complete journey means.

6
live channels · email and voice coming soon

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”

Frequently asked questions

Do I need a new WhatsApp number, or can I keep mine?

Either works. If your current number runs on the WhatsApp Business app, we migrate it to the official Business API through Meta. With Coexistence you can keep using the app and Dovera at the same time.

Is the connection official, or through unofficial tools?

Fully official. Dovera is a Meta Tech Provider and connects through the approved WhatsApp Business API — not app emulation. That's what keeps your account stable and scalable.

What exactly is Zero-Ban™?

A set of Meta-compliant sending practices plus live monitoring of number quality and messaging limits, so we intervene before you're affected. It isn't an absolute guarantee — it's disciplined compliance and continuous monitoring.

Are email and voice available?

Not yet; both are on the roadmap. Six channels are live today: WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat.

How long does connecting take?

Connecting channels takes minutes. Full setup — knowledge, CRM, routing — is usually under a week, with no code.

    Book a demo

    Ready to Automate Your Sales & Support?

    Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.

    Setup in under a week No commitment Arabic-speaking support team