✦ The new generation of CRM

All your work and sales in one place — and AI logs it for you.

A full CRM inside the same platform you reply from: customers, pipeline, tickets, and appointments. The agent opens the record and logs every interaction — with no human input.

↔ Already have a CRM? We sync with it.
Industry: 🏢 Real estate🦷 Dental clinic🛍️ Online store
Same board — different stages, fields, and actions

Sales pipeline

Illustrative data
PipelineCustomersTicketsAppointments
Qualifying1842.5M
weighted 8.1M3 d↳ 46%
MTMahmoud Taha
3.2M
Residential · Rehab · cash
✨ High intent
8438%
2d
Budget 3M · AIWhatsApp
💬 Send the unit catalog
Viewing928.4M
weighted 13.2M6 d↳ 52%
NFNoha Fouad
5.6M
Office 100 sqm · New Cairo
⏳ Needs attention
7155%
11d Stalled
Saturday visit · AIInstagram
💬 Lock in the viewing
Negotiation619.8M
weighted 13.9M8 d↳ 61%
KSKhaled Samir
4.1M
Bulk deal · 3 units
✨ High intent
9170%
4d
Bank financing · AICall
💬 Send the contract
Closing414.2M
weighted 14.2M↳ 100%
RERania Emad
6.0M
Signed · 20% down payment
✅ Closed
97100%
Yesterday
Handover 2027 · AI
💬 Schedule the handover
Inquiry3496,400
weighted 21,2001 d↳ 58%
MAMona Adel
4,800
Tooth pain · Heliopolis branch
✨ High intent
8042%
Today
Insurance: MedNet · AIWhatsApp
💬 Suggest a check-up slot
Check-up booked1961,800
weighted 33,9002 d↳ 64%
YHYoussef Hassan
2,600
Thursday 5pm
⏳ Needs attention
6655%
9d Stalled
Cancelled once · AICall
💬 Remind before the slot
Treatment plan12148,000
weighted 94,7005 d↳ 66%
SGSalma Gamal
38,000
Braces · 16 sessions
✨ High intent
8864%
3d
Implant candidate · AIInstallments
💬 Send the installment offer
In treatment27212,500
weighted 212,500↳ 100%
ASAhmed Sabry
18,400
Session 6 of 12
✅ On track
94100%
Yesterday
Monthly follow-up · AI
💬 Book the next session
Abandoned cart6238,900
weighted 5,8001 d↳ 22%
HMHadeer Mahmoud
1,250
Evening dress · size M
⏳ Cooling down
5422%
3d At risk
Compared 2 prices · AIInstagram
💬 Remind about the cart
Contacted2319,400
weighted 8,9001 d↳ 47%
MFMariam Fathy
740
Asking about sizes
✨ High intent
7646%
Today
Winter jacket · AI
💬 Confirm the available size
Offer sent411,600
weighted 7,4001 d↳ 64%
SASarah Adel
890
10% coupon · valid 48h
✨ High intent
8870%
Today
Cash on delivery · AI
💬 Follow up before it expires
Order completed3196,700
weighted 96,700↳ 100%
MSMohamed Saleh
5,400
Order #8241 · shipped
✅ Repeat customer
96100%
Yesterday
4 orders · AI
💬 Suggest complementary items

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
The problem

Your work is split across tools — and connecting them is manual labour

Conversations in one place, deals in another, appointments in a third app.

And everything needs someone to move it by hand — so it's late, or forgotten.

And in the end you decide on data that is incomplete or stale.

Capabilities

All your work in one system — and AI handles the logging

All your work in one system

Customers, sales, tickets, and appointments in one system — on the same record and conversation, so nobody opens three tools to understand one customer.

The record opens and logs itself

The agent extracts attributes from what the customer says and writes them to your fields, with no human input.

Deals move on events

A booking, an offer sent, a first payment: the stage changes itself.

Deal-level intelligence

Interest score, close probability, stall detection, and a suggested next action.

Stages and fields in your own words

Built from describing your business in your own language, and editable however you want.

Syncs with your CRM

If you're on Salesforce, HubSpot, or Zoho, we connect through an API.

How it works

From a customer's message to a deal on the board

Nobody opens a screen to type. The whole cycle happens while you reply.

1

The customer writes

On any channel, at any hour.

2

The agent logs

Opens the record, writes attributes into your fields, and links the conversation.

3

The deal moves

Every event in the conversation advances it a stage.

4

And the board updates

Weighted forecast and analytics computed from the same data.

See it working

The deal moves itself — straight from the conversation

Nobody opened the CRM. The agent reads the conversation, writes the fields, and moves the deal from one stage to the next.

WhatsApp conversation
Good evening, I want an apartment in Rehab
Welcome 👋 What budget are you working with?
Around 3 million, cash
Great. Does Saturday at 12 work for a viewing?
Saturday works for me
We agreed on the price, send me the contract
AIAgent wrote: Field "Budget" = 3,000,000
AIAgent wrote: Field "Payment method" = Cash
AIAgent wrote: Viewing: Saturday 12:00 · Stage → Viewing
AIAgent wrote: Stage → Negotiation · Next action: send the contract
Sales pipeline — real estateIllustrative data
Qualifying
MTMahmoud Taha
3.2M
Rehab · AI
Viewing
MTMahmoud Taha
3.2M
Rehab · AI Budget 3M · AI
Negotiation
MTMahmoud Taha
3.2M
Rehab · AI Budget 3M · AI Cash · AI
Closing
MTMahmoud Taha
3.2M
Rehab · AI Budget 3M · AI Cash · AI

Every move on the board traces back to a line in the conversation — not to manual entry.

Setup

And setting it up is not an implementation project

You describe your business in your own words, and Dovera builds the objects, stages, and fields. No consultant and no months of setup — describing and building takes minutes.

AI CRM Builder · building the schema… AI
Describe your business:
AI"I run a dental clinic, booking check-ups and patient follow-ups"
✦ Objects
🧑‍⚕️ Patient🦷 Case📅 Appointment
📊 Stages
Inquiry Check-up booked Treatment plan In treatment
🏷️ Fields
Complaint · TextInsurance · ListSessions · Number
✓ Approve and start ✎ Edit anything
Part of one system

Connected to the rest of the platform

The CRM is fed by conversations and agents, and feeds analytics and supervision — with every record tied to one customer identity across all their channels.

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”

All your work and sales in one system — and the agent logs every interaction with no human input.

0
pieces of data moved by hand between your tools

Frequently asked questions

Do I have to drop my current CRM?

No. You can run Dovera CRM as a standalone module, or as a layer over your existing CRM with API sync to your CRM — Salesforce, HubSpot, Zoho, or any system with an API — conversations write the data, and it lands in the system your team already knows.

Can I change the schema the AI builds?

Everything is editable: objects, stages, fields, and rules. Edits are admin-only and versioned, so you can roll back to any earlier version. AI starts it, you decide.

How does the data fill itself from a conversation?

The agent extracts attributes from what the customer says (budget, size, insurance, appointment) and writes them into the fields you defined, and any event — a viewing booked, an offer sent, an order confirmed — moves the stage. Every AI-written value is clearly tagged and traceable to the message it came from.

How many days of setup before we can work?

Describing and building takes minutes, and reviewing and adjusting is usually a single session. No consultant and no technical team — anyone on your team can edit stages and fields from the interface.

Are tickets and appointments in the same system or separate tools?

Same system, same record. Ticket, appointment, and deal all attach to the same customer and the same conversation, so nobody needs three tools to understand one customer.

    Book a demo

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    Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.

    Setup in under a week No commitment Arabic-speaking support team