We bring every customer conversation into one place, and AI agents handle replies, qualification, and booking around the clock — so every conversation turns into revenue.
Dovera is not just a chatbot — it is a complete AI Customer Experience OS that brings three layers together in one platform:
AI agents that speak the market's dialect (Egyptian, Gulf, Modern Standard Arabic, and English) — replying, qualifying leads, and booking appointments.
A unified inbox across every channel and a precise routing engine that directs each conversation to the right agent by skill and capacity, with live supervision tools.
A conversational CRM that writes its own data from every interaction, with analytics and marketing campaigns that tie conversations to revenue.
Dovera was built locally for the Middle East and North Africa, and today operates across 4 countries serving healthcare, fitness, real estate, and services.
For companies across the Middle East and North Africa — and beyond.
In their customers' language and dialect, without massive budgets or technical teams — so every conversation becomes a relationship, and every relationship becomes growth.
Dovera's agents speak the dialect your customer actually understands — Egyptian, Gulf, MSA, or English — so conversations feel natural and close, never robotic or literally translated.
As a Meta Tech Provider, we work with WhatsApp directly, with no intermediaries — meaning cleaner setup, full compliance with platform policies, and higher reliability for your messages.
No manual data entry. Every conversation automatically creates and updates the customer profile — contacts, deals, and appointments — keeping your system alive and current, effortlessly.
Describe your business in words, and AI builds the sales stages and fields that fit your domain — a clinic, a fitness center, or a real-estate firm — instead of generic templates that fit no one.
AI extracts the customer's intent and urgency, then a precise routing engine directs each conversation to the best-fit agent by skill and capacity — clear, auditable decisions, not randomness.
Dovera was designed from within the region, with a real understanding of Arab market culture, needs, and purchasing power — at a price that fits your company, not imported from another market.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
An interview with the founder on the company’s start, the pivot from Khayal AI, and planned expansion into Saudi Arabia.
Read articleA report on expansion plans in Saudi Arabia and the UAE, and the target of reaching 100 customers by end of 2026.
Read articleEnglish-language coverage of the company’s e-commerce and regional expansion plans.
Read article
Start today, and turn every conversation with your customers into a growth opportunity.
Book a demoBook a 15-minute demo and we’ll show you how Dovera can work for your business.
