By use case

Customers book from the conversation — and the calendar updates in the same moment.

The agent reads real availability across your branches and staff, offers what's open and confirms the booking inside WhatsApp, and prevents conflicts. Then reminders, rescheduling, and no-show recovery run on their own.

9:41
Hi, I want to book a personal training session10:42
Hello 😊 Could I get your name and mobile number?10:42
Nour Hassan — 010•••••••10:43
Thanks, Nour ✅ Here are the earliest available slots: 🗓️ Tomorrow 9:00 AM — Tagamoa branch 🗓️ Tomorrow 11:30 AM — Maadi branch10:43
Tagamoa, 9 AM10:44
Booked ✅ — tomorrow 9:00 AM, Tagamoa branch with Coach Sarah. I will send a reminder before your session 📲10:44
↳ A customer record was opened · the booking was linked to the coach and branch · reminders scheduled
👤 Customers📊 Pipeline🎫 Tickets📅 Appointments⚙ Customize
MonthWeekDayAgenda
June 14 – 19 5 bookings this week 6 bookings this week
9AM10AM11AM12PM1PM2PM3PM
Sat14
11:00Ahmed Samir
Sun15
Free · Tagamoa
9:00Nour Hassan · Personal training
24h reminder1h reminder
10:00Mai Abdallah
Free · Maadi
15:30Elite CorpGroup membership
Mon16
11:30Soad Kamal
Tue17
12:00Yasser Ibrahim
Wed18
14:00Reham Mostafa

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai

Booking happens in the chat — no site to visit, no waiting for a human.

Availability is real, not a promise — the agent reads the calendar and holds the slot immediately.

What comes after runs itself — reminders, rescheduling, and no-show follow-up.

The difference in a single week of bookings

Before
  • A customer asks at 11pm, the reply comes tomorrow afternoon
  • Someone opens another calendar, types it in, then replies
  • Two appointments land in the same slot
  • The customer forgets and nobody reminded them
  • A no-show is lost and the slot stays empty
After
  • An answer and a booking in the same second — 24 hours a day
  • Booking happens on the same calendar, inside the conversation
  • One calendar for bookings — double booking is impossible
  • A reminder 24 hours and 1 hour before, with a confirm button
  • The agent reaches out with alternatives — and the slot returns to availability instantly

From a question to a confirmed slot — four steps

1

A customer asks

on any channel, at any hour.

2

The agent reads availability

per branch, staff member, and resource, and offers what is genuinely open.

3

It confirms and opens a record

on the same calendar, linked to the customer.

4

Reminders and follow-up run

before the appointment, and after it whether they showed or not.

The same case across different industries

01

Healthcare

A consultation or a lab test — across doctors and branches, with prep instructions.

Healthcare
02

Real estate

A unit viewing with the right advisor, plus a reminder with the location.

Real estate
03

Automotive

A test drive or a service appointment — and the customer follows their car status.

Automotive
FAQ

What teams ask about booking

Does it actually book, or just promise?

It books. It reads real availability for the branch, the staff member, and the resource, and holds the slot the moment the customer confirms. Because the booking happens on the same calendar, double booking is prevented structurally — not by a "we will confirm shortly" message.

I have branches, staff, and appointments of different lengths — how does it handle that?

Every resource (branch, staff member, room, device) has its own calendar, availability, and shifts, and every appointment type has its own duration, buffer, and price. You choose the assignment strategy: a specific resource, round robin, or least booked. Two-way sync with Google and Outlook blocks any time already busy there.

What if the customer cancels, reschedules, or never shows up?

Cancellation and rescheduling happen in the same conversation, inside the policy you set — cancellation window and reschedule limit. A cancelled slot returns to availability instantly. If they no-show, the agent reaches out, offers alternatives, and rebooks without a human.

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
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