Marketing & campaigns

Campaigns that come back as bookings — not open rates.

Send to a CRM segment with an approved template; the customer taps, replies, and the agent continues and books inside the same conversation. So you measure the campaign by the bookings it produced — not by how many people opened it.

📣 Campaigns⑂ Sequences💬 Template library📊 Analytics
Draft1
Scheduled1
Sending1
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This month · sent / delivered / read 620 / 611 / 240 1,240 / 1,228 / 1,910 7,240 / 7,108 / 4,010
📣 New campaign
CampaignChannelAudienceStatusScheduleResults
New Cairo units offer — June Leads · New Cairo1,840 Sending Now 1,840 · 61% read 1,840 · 61% read · ↩86 replies
Weekly viewing reminders Qualified · has appointment320 Scheduled Tomorrow 10 AM
Payment plans update All active customers5,400 Completed June 3 5,400 · 54% read · ↩142 replies
Zayed Dunes launch Interested · Sheikh Zayed960 Draft
9:41
New Cairo · office units
Hi Mai 👋
New office units just launched in New Cairo — 80 to 120 sqm, fully finished, with payment plans up to 7 years.
Elite Real Estate
10:00 AM
🔗 See details
📅 Book a viewing
🚫 Unsubscribe
Book a viewing10:04 ✓✓
Great, Mai ✅ Tomorrow 11:00 AM or Thursday 6:00 PM at the New Cairo office. Which suits you?10:04
Tomorrow 1110:05 ✓✓
Booked ✅ tomorrow 11:00 AM — New Cairo office. I will send the location and a reminder before your visit.10:05
↳ The reply came back to the inbox as a conversation · the agent continued it and booked

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
The problem

You blast thousands, a reply lands — and nobody can carry it forward

You send a broadcast to thousands, a reply comes back — and nobody knows how to continue it, or who this customer even is.

Your lists go stale, so you message people who left long ago — or who already booked.

And your number gets banned — at which point you haven't lost a campaign, you've lost the channel.

Capabilities

Campaigns that close business — not just send

WhatsApp campaigns with approved templates

A library with approval status, personalisation variables, and buttons.

Audiences from your CRM

Dynamic segments that update themselves by stage, tag, and activity.

Ready-made playbooks

Abandoned booking, no-show, welcome, churn prevention, post-purchase.

Replies come back to your inbox

As real conversations with the customer record, which the agent continues and books from.

Compliance built in

The 24-hour window, opt-in/opt-out, and live monitoring of number quality and sending limits.

Per-campaign analytics and governance

Sent, delivered, read, replies, opt-outs — with credits and spend caps. (Email coming soon)

See it working

Sequences that run themselves — and stop themselves

Not everything is a campaign you send by hand. Some follow-ups repeat every day: an abandoned booking, a no-show, a customer who has gone quiet for a month. You set them up once, they run on their own — and the moment the customer replies, they stop.

⚡ Trigger

The customer started a booking and did not finish — or asked about a slot and went quiet for 2 hours

1 · Gentle reminderafter 2 hours
That 11 AM slot tomorrow is still open if you would like me to hold it 🙂
2 · Remove the blockerafter 1 day
If that time does not work, send me the day that suits you and I will find something.
3 · Final nudgeafter 3 days
Viewings this week come with a free consultation — shall I book you in?
🛑 Stop

It stops immediately if the customer replies or books — and the conversation is handed to the agent or a human.

Outcome88 customers are in this sequence right now — with nobody sending a message by hand
The trigger comes from your CRM, not a list — an abandoned booking, a no-show, a stage change, a customer quiet for 30 days.
It stops the moment they reply — no message chasing a message after someone has answered. That is the fastest way to lose your number.
And replies land in the same inbox — not a separate campaign box. A reply is a conversation, with the customer record and full context.
How it works

3 steps · minutes, not weeks

1

Pick your audience from the CRM

A dynamic segment that updates itself, not a stale spreadsheet.

2

Choose an approved template and personalise it

With the name and data already in the record.

3

Send, then let the replies work

Each one arrives in the inbox for the agent to continue and book from.

A campaign starts as a message and ends as a conversation — in the same inbox, on the same customer record.

1
one inbox for the campaign and its replies

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”

What people ask about campaigns

Where do campaign replies go?

To the unified inbox, as an ordinary conversation with the customer’s record and full history — and your AI agent can continue it and book from it like any other conversation. That’s the key difference from broadcast tools: there you send and it ends; here the campaign becomes a conversation that closes business.

Do templates have to be approved by Meta?

Yes. Any message that opens a conversation outside the 24-hour window must be a Meta-approved template — their rule, not ours. Our library shows each template’s status (approved / in review / rejected) and blocks you from scheduling a campaign on an unapproved one, so campaigns don’t stall after they start.

How do I protect my number from being banned?

Through a set of practices: sending only to opted-in audiences, honouring opt-outs immediately, ramping volume rather than sending in sudden bursts, and live monitoring of number quality and messaging limits so we can intervene before you’re affected. There’s no absolute guarantee — it’s disciplined compliance with Meta’s rules and continuous monitoring.

Where does the audience come from?

Straight from your CRM: dynamic segments that update themselves (stage, tag, interest score, last activity, city, language), or lists you upload. Because segments are dynamic, your next campaign finds an up-to-date audience without you doing anything.

What do campaigns cost?

Messaging fees are billed by Meta directly at their rates — and Dovera takes no margin on them. What you pay us is the platform subscription and usage credits, with a usage dashboard, low-balance alerts, and spend caps so there are no surprises.

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