How does the Shopify integration work? +
Directly: catalogue, prices, sizes, and inventory are pulled from your store, and an order placed in the conversation is recorded there with inventory deducted. One source of truth, not two copies someone has to reconcile every day.
What if my store isn’t on Shopify? +
We connect through APIs. The logic is the same — catalogue, inventory, orders — but the implementation is built for your store.
How does payment work? +
Cash on delivery, or a secure payment link inside the conversation. The choice is yours, and either way the order closes without the customer leaving WhatsApp.
Do prices and inventory stay current? +
Yes, straight from the store. So nothing out of stock is ever shown, and no customer is quoted an old price — which is the fastest way to lose trust when selling on WhatsApp manually.
Does it reply to ad comments too? +
Yes — Instagram, Messenger, and TikTok comments land in the same inbox. The agent can reply publicly, move the conversation to a DM, and close the sale there. So the ad you paid for turns into an order instead of stopping at a "how much?" comment.