9:41
Do you have running shoes in size 42?8:12 PM
Hi 👋 these running shoes are available in size 42 right now:
Black running shoe
Black running shoe
EGP 2,450EGP 2,990
Size 42 · in stock
Add to cart Added
View details
White running shoe
White running shoe
EGP 3,100
Size 42 · in stock
Add to cart
View details
Blue running shoe
Blue running shoe
EGP 3,850
Size 42 · last 3 pairs
Add to cart
View details
8:12 PM
🛒 Cart
Black running shoe — size 42
ItemEGP 2,450
ShippingEGP 65
TotalEGP 2,515
8:13 PM
Checkout
The address saved from your last order: Nasr City — Makram Ebeid St. Shall I confirm it?8:14 PM
Order placed
Order no.#8241
PaymentCash on delivery
Delivery2–3 days
8:14 PM
Track shipment
↳ Order recorded in Shopify · inventory deducted · customer linked to their CRM record

Your store sells inside WhatsApp — catalogue, cart, order, and follow-up.

Customers browse your products, add to cart, and complete the purchase without leaving the conversation. The order lands in your store, inventory is deducted, the customer links to their CRM record, and abandoned carts recover themselves. Direct Shopify integration, and any other store through APIs.

24/7
a store that answers and sells while you sleep
4s
median agent response
0
apps your customer needs to install

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai

We work with stores selling on WhatsApp and Instagram across Egypt and the Gulf.

The challenge in e-commerce

A late reply loses the sale — not the customer

01

A customer asks "how much?" on Instagram, and by the time someone replies they’ve bought elsewhere.

02

Carts are abandoned into silence — nobody follows up, and nobody knows why they left.

03

And your team retypes orders from chat into the store by hand, so inventory and prices go wrong.

Capabilities

What the agent does inside your store

Your catalogue inside the conversation

Products, prices, and sizes pulled from your store, so what’s shown is what’s in stock.

A full cart and checkout

Add, change quantity, shipping, and card or cash on delivery, without leaving.

Order tracking and returns

Customers check an order, follow the shipment, and request a return in the same chat.

Abandoned-cart recovery

The agent returns with the same item at the moment you choose, and stops the moment they reply.

Social DMs and comments

Instagram, Messenger, and TikTok in the same inbox.

Customer records and campaigns

Order history, size, preferred payment — and campaigns built on those segments.

Abandoned carts

The cart that was left behind comes back on its own

The agent returns with the same item at the moment you choose and closes the order in the same conversation — and the cart status in your store updates right then.

Ahmed, the black shoe in size 42 is still in your cart and in stock 👟7:05 PM
Oh, I did forget about it7:06 PM
Shall I complete the order to the same address? Total EGP 2,515 with shipping.7:06 PM
Yes, go ahead7:07 PM
Done ✅ order #8267 — delivery in 2–3 days.7:07 PM
Store dashboard
Black running shoe — size 42
Cart #C-4471
Black running shoe — size 42
EGP 2,515
Status Abandoned Follow-up sent Converted to order #8267
  • Abandoned 4 hours ago
  • Agent sent a follow-up
  • Customer replied
  • Order recorded, inventory deducted

↳ If the customer replies at any point, the follow-up stops immediately.

How it works

Three steps from your store to your channels

1

We connect your store

Shopify directly, or any other store through APIs. Catalogue and inventory become one source.

2

We connect your channels

WhatsApp, Instagram, Messenger, and TikTok in one inbox.

3

The agent sells and follows up

It presents, adds to cart, closes the order, and returns to abandoned carts on its own.

Customers browse, buy, and track their order — all in one conversation, with your store updating alongside.

0
steps where your customer leaves WhatsApp
FAQ

What stores ask

How does the Shopify integration work?

Directly: catalogue, prices, sizes, and inventory are pulled from your store, and an order placed in the conversation is recorded there with inventory deducted. One source of truth, not two copies someone has to reconcile every day.

What if my store isn’t on Shopify?

We connect through APIs. The logic is the same — catalogue, inventory, orders — but the implementation is built for your store.

How does payment work?

Cash on delivery, or a secure payment link inside the conversation. The choice is yours, and either way the order closes without the customer leaving WhatsApp.

Do prices and inventory stay current?

Yes, straight from the store. So nothing out of stock is ever shown, and no customer is quoted an old price — which is the fastest way to lose trust when selling on WhatsApp manually.

Does it reply to ad comments too?

Yes — Instagram, Messenger, and TikTok comments land in the same inbox. The agent can reply publicly, move the conversation to a DM, and close the sale there. So the ad you paid for turns into an order instead of stopping at a "how much?" comment.

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
    Book a demo

    Ready for your store to sell inside the conversation?

    Book a free demo and in under 20 minutes we'll show you how Dovera.ai presents your catalogue, closes the order, and recovers abandoned carts — without your customer ever leaving WhatsApp.

    Setup in under a week No commitment Arabic-speaking support team