A complete system for car dealerships and service centres: it answers enquiries on WhatsApp, Instagram, and your website in your customer's language, presents available models with prices and finance plans, books test drives and service appointments, sends live updates on the car in the workshop, and reminds customers about their next service and insurance renewal.
Not theoretical capabilities — these are the situations that repeat daily, and how they get resolved without anyone picking up a phone.
The customer saw an ad and messaged. The agent replies instantly with models in their budget, the final price, the down payment and instalment plan, and delivery time — from the source you keep updated.
It shows open slots at the branch nearest the customer, books it, sends confirmation and location, reminds them two hours before — and records which salesperson owns it.
It collects the old car details (model, year, mileage, condition) and photos, and opens a valuation request for your buying team instead of the customer waiting for a call back.
It books the service slot, and once the car is in, the customer gets an update at every stage: received · diagnosis complete · here is the cost · ready for collection.
Instead of repeated calls, the repair item and its cost are sent on WhatsApp and the customer approves with a message — the approval is logged on the work order with a timestamp.
By date or by mileage — whichever comes first. Plus insurance and licence renewal reminders, so the customer comes back to you instead of going elsewhere.
A segment from your own data (say 2019–2021 owners), a campaign on an approved template, and replies continue as conversations in the same inbox with booking attribution.
Each has its own questions and cycle, and the platform is configured around the one you run.
Every customer moves along the same path, and the platform holds each stage and records the transition between them.
Asking about model, price, and finance on WhatsApp or an ad
Books a test drive at a branch, with an owning salesperson assigned
Order or trade-in, documents, and follow-up through to delivery
Workshop slots, work order status, and cost approval
Next service reminders, insurance, and a trade-in offer years later
This is the real difference in automotive: the car has a history that stays with it even when the owner changes, and the customer has a history that stays with them even when the car changes.
Model · year · plate · VIN · mileage · full service history
Every channel in one record · current and past cars · preferences
Model wanted · budget · finance plan · salesperson · stage
Line items · parts · cost · timestamped approval · handover status
These records build themselves from conversations — nobody types data in by hand.
Any system with an API can be connected — syncing in both directions.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
Book a demo and we will show you, on your real stock and finance plans, how the agent replies, presents, and books a test drive.
Everything you need to know about Dovera — and if you have another question, our team is here.
Dovera isn't just a WhatsApp bot — it's a full platform that unifies all your channels (WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat — with email and voice coming soon) in one inbox, with DO agents, a routing engine, a self-writing CRM, analytics, and campaigns — running support, sales, and marketing from one place.
At setup you pick your industry, or simply describe your business in words, and AI builds the pipeline, stages, fields, and objects that fit your sector (real estate: unit/project/viewing · medical: patient/case/appointment · commerce: order/cart/return). All of it fills automatically from your conversations.
AI reads the conversation and extracts meaning (intent, dialect, priority), but it doesn't assign the conversation to a person directly. A deterministic routing engine makes the assignment by skill, capacity, and SLA — giving accuracy, fairness, and full auditability.
Yes. Dovera is built for the Arab market — it replies in your customer's own language and dialect. Not translation — real understanding of how your customer actually writes.
Our connection is official and Meta-backed (a verified tech provider), and you can keep your existing WhatsApp Business number working alongside Dovera (Coexistence). On top of that, Zero-Ban™ adds protection layers that minimize the risk of WhatsApp and Meta page bans.
Yes. The AI captures the customer's name, contact details, and interests during the conversation and automatically pushes them into the CRM and WhatsApp campaign segments. Lead data, conversation summaries, and purchase-intent scores sync in real time, so your team always has an up-to-date view of the pipeline without manual entry.
Not at all! The platform is designed with a No-Code system. You can connect your channels and activate smart replies in minutes through an easy and simple interface that requires no technical expertise. If you need advanced workflows or custom integrations, an open API is available, but regular setup needs no engineering support.
Your data is entirely yours. We have granular role-based permissions (RBAC) so each employee sees only what's relevant, and you can export your data anytime, with no lock-in.
Usually under a week — no code, with an Arabic-speaking support team that helps you connect, build your first agent, and migrate your data. Book a demo and we'll walk you through it step by step.
