9:41
🎓
Nile Academy
Online now
Hi, I want to know the fees and requirements for the business programme
11:12
Welcome 👋 May I have your name and mobile number so I can open an applicant record?
11:12
Ahmed Samy — 010xxxxxxxx
11:13
Thanks, Ahmed ✅ • Fees: EGP 45,000 per term — or 3 instalments • Requirement: high school ≥ 75% Shall I book you a campus tour? 📅 Saturday 10:00 📅 Monday 13:00
11:13
Saturday 10
11:14
Booked ✅ — Saturday 10:00. I'll send you the location and a reminder 📲
11:14
↳ Applicant record created and stage set

From the first question about fees — to a registered student.

A complete system for universities, schools, academies, and training centres: it answers admissions and fee enquiries on WhatsApp, Instagram, and your website in your customer's own language and dialect, guides applicants to the right programme, books tours, interviews, and trial sessions, opens a record for every applicant, and follows up on documents and instalments until registration is complete — and stays in touch with parents afterwards.

24/7
enquiries answered — even at peak admissions
4s
median agent response
100%
of applicant records created automatically

Managing millions of monthly conversations & operations for our clients

fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
fit20 — client of Dovera.ai
iVein Clinic — client of Dovera.ai
ScoreFit — client of Dovera.ai
Tatbeek — client of Dovera.ai
fit20 Dubai — client of Dovera.ai
CareHub — client of Dovera.ai
Kill Your Insect — client of Dovera.ai
Shahriar Real Estate — client of Dovera.ai
fit20 Oman — client of Dovera.ai
Shalaby Labs — client of Dovera.ai
Cover Design — client of Dovera.ai
Who are you?

Whatever kind of institution you run, this is for you

University or institute

Your pain

At peak admissions, hundreds of enquiries arrive daily across every channel. Your team answers everyone the same way, and the serious applicant waits too long and goes elsewhere.

What changes

Every enquiry is answered instantly, applicants are guided to the right programme, and tours or interviews are booked. Your team focuses only on ready applicants.

See what changes in your day

Private or international school

Your pain

Parents ask the same questions every day: fees, instalments, dates, documents. Your admin team spends the day on the phone instead of working.

What changes

Parents get an instant answer at any hour and are reminded about instalments and documents without anyone calling — and every message is logged in the student's record.

See what changes in your day

Academy or training centre

Your pain

You pay for ads for every new intake, and enquiries come at night. Reply hours later and they've registered elsewhere — or forgotten entirely.

What changes

Instant replies that compare programmes, recommend the right one, book a trial session, and complete registration — and you can run a WhatsApp campaign to your past students the moment a new intake opens.

See what changes in your day
Admissions season

Too many enquiries at admissions season — and the team can't keep up

Without automation
  • "How much are the fees?" is asked 50 times a day, and a staff member answers it 50 times
  • The enquiry arrives at 11pm and the reply lands tomorrow afternoon
  • A parent calls three times just to find out an instalment date
  • Documents are missing, the application is stuck, and the applicant has no idea
  • Applicant records live across spreadsheets, WhatsApp, and people's heads
With Dovera
  • One instant, up-to-date answer from a single source
  • A reply in the same second — 24 hours a day, on every channel
  • An automatic reminder before the date, with the conversation logged in the student's record
  • Automatic follow-up on missing documents until the file is complete
  • A record per applicant with every conversation, document, and stage
Use cases

What changes in your institution's day

Instant answers on fees and requirements

The two most repeated questions: fees and requirements. The agent answers both instantly with up-to-date information from a single source — at any hour, on any channel.

Unified inbox
Parent — Mr. Hany WhatsApp
What are grade 4 fees? Are instalments available?
10:12 PM
Mariam T. Instagram
What are the entry requirements for the IT programme?
11:40 PM
New visitor Website
When do applications close?
12:05 AM
✓ answered in 4 seconds from one up-to-date source

Recommending the right programme

It asks about the stage, grades, interest, and budget, compares the available programmes, and recommends the best fit instead of leaving the applicant to search.

Programmes matched to the applicant
Business admin 4 years
EGP 45,000 / term
Entry: ≥ 75% · 3 instalments
Computer science 4 years
EGP 52,000 / term
Entry: ≥ 80% · 3 instalments
Marketing diploma 6 months
EGP 18,000
One payment or two instalments

Booking a tour, interview, or trial session

It shows the slots available per branch and admissions officer, books, sends the location, and reminds before the appointment.

Tour booked
TypeCampus tour
TimeSat 10:00 AM
BranchMain campus
Admissions officerNoha Mostafa
Reminder one day before
Reminder one hour before
Location on the map

An applicant record that opens and updates itself

Every conversation opens a record with the applicant data, the requested programme, and their stage — without anyone typing a word.

An applicant record that updates itself
AAhmed SamyStage: tour booked
ProgrammeBusiness admin
StageTour booked
Score82%
DocumentsBirth certificate missing
ParentMr. Hany Samy

Following up on documents and instalments

An application stuck on a missing document or a late instalment? The agent follows up and reminds until the file is complete — instead of the application stalling halfway.

Following up on documents and instalments
Application stalled — birth certificate missing
Day 2
Reminder with the missing document and how to upload
Automatic
Instalment reminder 3 days before it is due
Instalment
Applicant completes it — follow-up stops instantly
Stopped

Staying in touch with parents

Reminders about instalments, meetings, and documents, plus answers to their questions at any hour — all logged in the student's record.

Staying in touch with parents
The second instalment is due on 15 October — would you like the payment link? I can also share the parents meeting dates.
Yes, send the link
↳ Logged in the student's record

WhatsApp campaigns for new intakes

Opened admissions or a new intake? Send it to a segment of your own data — people who enquired but never registered, or graduates of a past programme. And their replies land in the same inbox.

New intake campaign
Segment: enquired but never registered · past diploma graduates
Applications are open for the January marketing diploma intake — early registration discount until 20 December. Shall I send the details?
↩ Replies land in the same inbox
Benefits

What changes in your institution

More registrations

  • Enquiries answered in seconds instead of hours — you keep the ones who'd have gone elsewhere
  • Applicants are guided to the right programme instead of getting lost and dropping off
  • No application stalls on a missing document or a late instalment — follow-up runs itself

Half the admin

  • Nobody enters data — the applicant record writes itself from the conversation
  • Repeat questions answer themselves; your team handles the real cases
  • All your channels in one screen instead of four apps

An experience that fits your name

  • Parents get an answer at any hour — not "call between 9 and 4"
  • Answered in their own language and dialect, not a translated canned reply
  • Nobody repeats themselves every time they get in touch
How it works

From a question about fees to a registered student

1

An applicant or parent asks

from your ad, WhatsApp, Instagram, or website.

2

The agent answers and guides

fees, requirements, the right programme, and the next step.

3

It books and opens a record

a tour, interview, or trial session, plus a complete applicant record.

4

It follows through to registration and beyond

documents, instalments, and ongoing contact with parents.

The education CRM

An education CRM that builds itself — or syncs with your system

Objects and stages in your institution's own language: applicant, programme, intake, document, instalment — built from describing your work in plain Arabic and filled from conversations. Already running a student information system? We connect to it through an API.

Applicants and students

Every applicant with their data, programme, stage, parent, and every touchpoint.

Programmes and intakes

Your programmes, stages, and intakes with dates, entry requirements, and fees.

Documents and instalments

Required documents and instalment dates — with follow-up running on them automatically.

Or sync with your system

Your student information system (SIS) or CRM — through an API, built per institution.

And campaigns are part of the same system: audience segments are built from the record data itself (programme, stage, last contact), so the campaign reaches the right people instead of an old list.

24/7
enquiries answered — even at peak admissions
4s
median agent response
100%
of applicant records created automatically
Integrations

Connects to your systems through APIs — built per institution

Student information systems (SIS)

Connects to your SIS through an API — an integration built per institution.

Your CRM

HubSpot · Salesforce · Zoho — through an API.

Payment gateways

Payment gateways through APIs — for fees and instalments.

Calendars

Google Calendar · Calendly · Cal.com — for tours, interviews, and trial sessions.

SIS HubSpot Salesforce Zoho Google Calendar Calendly Cal.com
FAQ

Everything you need to know about Dovera.ai for education

Do you work with universities, schools, and academies? +
Yes, and the agent is configured per case: a university has programmes, faculties, and admission windows; a school has grades, parents, and instalments; an academy has intakes and trial sessions. Stages and fields are built around your institution, not a fixed template.
Does it deal with parents or only students? +
Both. In schools, the parent is usually the one asking — about fees, instalments, dates, and documents. The agent answers them at any hour, reminds them of dates, and every conversation is logged in the student record so nothing is lost between staff.
How does it answer the fees question? +
From a single source that you keep updated — so no outdated number reaches a parent and no two staff members quote different figures. Discounts and instalment plans are explained the same way.
Does it follow up if an applicant stalls? +
Yes. An application stuck on a missing document or a late instalment is followed up with reminders at the timing you set — and it stops the moment the applicant replies or completes it.
Can I send campaigns for new intakes? +
Yes — with Meta-approved templates, to segments built from your own data: people who enquired but never registered, graduates of a past programme, or people interested in a specific stage. Replies land in the same inbox as conversations the agent continues.

Companies growing with Dovera

Real words from customers in real estate, healthcare, and fitness.

Shahriar Real Estate — Techno Lock
Ahmed Atef Abdelaziz
CEO & Founder · Techno Lock
Real estate
Egypt
★★★★★
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
Ivein
Dr Mina Asaad
Digital Marketing Manager · iVein
Healthcare
Egypt
★★★★★
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
Fit20 Bahrain
Firas Rais
Owner · Fit20 Bahrain
Fitness
Bahrain
★★★★★
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
    Book a demo

    Ready to see it on your own programmes?

    Book a demo and we'll show you, on your real programmes and fees, how the agent answers, guides, and books.

    Setup in under a week No commitment Arabic-speaking support team
    ✦ FAQ

    Questions on your mind

    Everything you need to know about Dovera — and if you have another question, our team is here.

    Dovera isn't just a WhatsApp bot — it's a full platform that unifies all your channels (WhatsApp, Instagram, Messenger, Telegram, TikTok, and web chat — with email and voice coming soon) in one inbox, with DO agents, a routing engine, a self-writing CRM, analytics, and campaigns — running support, sales, and marketing from one place.

    At setup you pick your industry, or simply describe your business in words, and AI builds the pipeline, stages, fields, and objects that fit your sector (real estate: unit/project/viewing · medical: patient/case/appointment · commerce: order/cart/return). All of it fills automatically from your conversations.

    AI reads the conversation and extracts meaning (intent, dialect, priority), but it doesn't assign the conversation to a person directly. A deterministic routing engine makes the assignment by skill, capacity, and SLA — giving accuracy, fairness, and full auditability.

    Yes. Dovera is built for the Arab market — it replies in your customer's own language and dialect. Not translation — real understanding of how your customer actually writes.

    Our connection is official and Meta-backed (a verified tech provider), and you can keep your existing WhatsApp Business number working alongside Dovera (Coexistence). On top of that, Zero-Ban™ adds protection layers that minimize the risk of WhatsApp and Meta page bans.

    Yes. The AI captures the customer's name, contact details, and interests during the conversation and automatically pushes them into the CRM and WhatsApp campaign segments. Lead data, conversation summaries, and purchase-intent scores sync in real time, so your team always has an up-to-date view of the pipeline without manual entry.

    Not at all! The platform is designed with a No-Code system. You can connect your channels and activate smart replies in minutes through an easy and simple interface that requires no technical expertise. If you need advanced workflows or custom integrations, an open API is available, but regular setup needs no engineering support.

    Your data is entirely yours. We have granular role-based permissions (RBAC) so each employee sees only what's relevant, and you can export your data anytime, with no lock-in.

    Usually under a week — no code, with an Arabic-speaking support team that helps you connect, build your first agent, and migrate your data. Book a demo and we'll walk you through it step by step.