Design, train, and test your agent on one page. It replies in your customers' dialect, qualifies, books, and hands over to a human at the right moment. Test it live before you publish, then deploy to your channels in seconds.
DO Agent Dovera's AI agent You are @sales assistant for Elite Real Estate.
Greet the customer warmly, understand the need (area · budget · unit type).
Suggest matching units from @unit catalogue. If a viewing is requested use @appointments.
Never quote unapproved prices, and hand over to a human if the question is out of scope.
A traditional chatbot follows a script — and the moment a customer steps outside it, it stops.
Off-the-shelf AI tools speak translated formal Arabic, so the customer knows they're talking to a machine.
And both only reply — neither books, records, nor raises a ticket.
Describe the role in Arabic and the agent understands.
Egyptian, Gulf, Modern Standard Arabic, English — picked up from the first message, not translated.
Book, capture data, open a ticket, move a stage, follow up later. Turn on only what you need.
Files, FAQs, websites, catalogue — the agent answers from those.
"No unapproved pricing", "no sensitive data" — binding rules, not suggestions.
See the reply, the tools it used, and the data it extracted, then publish.
One WhatsApp conversation. Watch every action the agent takes as it goes: creating the record, filling the CRM, opening a deal, booking a viewing, raising a ticket — and handing over to a human the moment it hits the edge of its remit.
"I'll book that for you" isn't a sentence: the appointment lands in the calendar, the deal is created, the fields are written. With no human in the middle.
Booking, deal, and ticket all sit in one profile with a timeline, and each line shows who did it: the agent or a person.
The moment a discount question came up, outside its remit under the guardrails you wrote, it stopped and handed over instead of improvising.
Who it is, who it serves, what it must never do.
With a toggle, no code.
To your channels in seconds, with version history and rollback.
The agent is not a screen on its own — it works inside the inbox, the router decides who takes the conversation, and everything it extracts is written to the CRM.
An agent you build by describing it, that acts across every module, and hands over at the right moment.
Real words from customers in real estate, healthcare, and fitness.
“I spoke to many companies of different nationalities… the only one I felt truly understood me was Eng. Tarek. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”
“The platform is easy to use, helped us improve our conversion rate, and delivers strong performance — especially for the medical field. The team is very professional, and their customer support is outstanding and always responsive. Highly recommended.”
“Dovera allowed us to save 10+ hours a week through their AI agent and booking system.”
No. You build the agent by writing in plain Arabic: describe its role and behaviour, switch on the skills you want, and test it live on the same page. The custom HTTP action is the only piece that needs someone technical — and it's optional.
It only does what you've switched on. Each skill is a separate toggle with its own settings — which appointment types it can book, which stages it may move a customer to, which fields it may write. Anything not enabled, it simply cannot do.
Three layers reduce that: guardrails block whole categories of reply; the agent answers from your knowledge sources rather than general information; and anything outside its scope escalates to a human instead of being improvised. Every reply carries a confidence score, and below your threshold it hands over rather than answering.
Yes — that's the default. The live test panel sits beside the configuration and shows the reply, the tools used, and the data extracted. Publishing is a separate, deliberate step, with version history you can roll back to.
Yes. A sales agent, a support agent, one per branch or language — each with its own instructions, knowledge, and channels. They're assigned to conversations exactly like human agents, through the same routing engine.
Book a demo and we'll show you exactly how Dovera replies, books, and opens customer profiles 24/7.
