Customer story · Real estate

“I didn't have to contract an English or Indian company.”

How an AI assistant and a real-estate CRM were configured for the Shahriar website — from the platform, starting at a first meeting at an AI exhibition.

Ahmed Atef Abdelaziz · CEO & Founder, Techno Lock · Real estate · Egypt

It started at an exhibition

In early 2026, Ahmed Atef was looking for a real-estate-specific AI solution for his website — Shahriar. At a specialist AI exhibition he spoke with many companies of different nationalities and explained his idea to each of them.

In his own words, “the only one I felt truly understood me and could actually help” was the Dovera team.

What was configured on the platform

1

An AI assistant on web chat

Opens from any page on the site, simple in appearance with an easy conversation

2

Lead capture

Every conversation opens a prospect record with their details and interests

3

A real-estate CRM with their own stages

Objects and stages built around how Shahriar works — all inside the platform

All of it from the same platform — no external tools, no scattered systems, no custom development.

The hardest part

The challenge wasn't the intelligence — it was the experience. The assistant had to look simple while keeping the conversation easy to open from any page on the site.

The Dovera team and the website developer worked as one team to clear those obstacles, until the assistant reached the form it has today.

In the customer's words

In early 2026 I was at a specialist AI exhibition. I owned Shahriar, a real-estate website I was working on developing, and I'd always thought about building an AI specialised in real estate.

During the exhibition I spoke to many companies of different nationalities and explained the idea to them. But honestly, the only one I felt truly understood me and could actually help was Eng. Tarek.

After the exhibition I got in touch, and he took the initiative to explain what we could build and how we could add real value by using AI on a real-estate website. He then worked with my own website developer as one team to clear every obstacle, until the assistant reached the excellent form it has today.

Among the problems we faced — and that the Dovera team solved — was making the assistant simple in appearance while keeping the conversation easy to open from any page on the site. That's aside from the capabilities in the AI itself, especially around leads.

Genuinely, thank you Eng. Tarek, and the whole team with you. Personally, I'm proud that work at this level exists in Egypt — it meant I didn't have to contract an English or Indian company in the same field.”

Ahmed Atef Abdelaziz — CEO & Founder, Techno Lock (owner of Shahriar Real Estate)

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